Customer Service Supervisor — Lead a High-Performance Team

Whole Foods Market; Highland Village (TX); On-site; USD 21,352 - 40,225; Full time

Benefits offered by this job

Health insurance

Paid time off

Store discount

Job summary

A leading retail supermarket chain in Texas seeks a Customer Service Supervisor to oversee daily store operations. The role includes supervising the Store Support Team, ensuring customer satisfaction, and training team members. A successful candidate will have at least 12 months of retail experience and excellent interpersonal skills. This full-time position offers a wage between $15.50 and $29.20 per hour, alongside a comprehensive set of benefits including health insurance and paid time off.

Qualifications

• 12+ months of retail experience required.
• Must be able to lift 50 pounds.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Supervises and delegates tasks to Team Members.
• Works with Team Trainer to train Team Members.
• Resolves difficult customer situations.
• Communicates team concerns to the Team Leader.
• Sets and achieves high standards of retail execution.

Skills

Customer relationship skills

Team building

Interpersonal skills

Advanced product knowledge

Mathematical skills

Regulatory knowledge

Decision-making ability

Tools

Microsoft Office

Job description

A leading retail supermarket chain in Texas seeks a Customer Service Supervisor to oversee daily store operations. The role includes supervising the Store Support Team, ensuring customer satisfaction, and training team members. A successful candidate will have at least 12 months of retail experience and excellent interpersonal skills. This full-time position offers a wage between $15.50 and $29.20 per hour, alongside a comprehensive set of benefits including health insurance and paid time off.