Customer Service Supervisor: Lead a High-Performance Store Team

Whole Foods Market IP. L.P.; Madison (WI); On-site; USD 22,730 - 41,603; Full time

Benefits offered by this job

Health insurance

Retirement plan benefits

Store discount

Paid time off

Job summary

A major grocery retailer in Madison, Wisconsin, is seeking a skilled supervisor for its Store Support Team. The successful candidate will assist with training, scheduling, and ensuring efficient operations within the department. They will supervise Team Members and resolve customer issues, while upholding company values and safety standards. This position entails working in various conditions and requires a strong background in retail with excellent leadership skills. The wage range for this position is $16.50-$30.20 hourly, based on experience.

Qualifications

• 12+ months of retail experience required.
• Must be able to lift 50 pounds.
• Excellent decision-making ability.

Responsibilities

• Supervises and delegates tasks to Team Members.
• Trains new Team Members.
• Ensures quality and cleanliness of the department.

Skills

Extensive knowledge of Store Support team procedures and policies

Excellent interpersonal skills

Capable of teaching others

Leadership skills

Proficiency with email and Microsoft Office

Product knowledge

Job description

A major grocery retailer in Madison, Wisconsin, is seeking a skilled supervisor for its Store Support Team. The successful candidate will assist with training, scheduling, and ensuring efficient operations within the department. They will supervise Team Members and resolve customer issues, while upholding company values and safety standards. This position entails working in various conditions and requires a strong background in retail with excellent leadership skills. The wage range for this position is $16.50-$30.20 hourly, based on experience.