Store Support Supervisor - Team Leader & Trainer

Whole Foods Market; Madison (WI); On-site; USD 22,730 - 41,603; Full time

Benefits offered by this job

Health insurance

Retirement plan benefits

Store discount

Paid time off

Job summary

A leading grocery store chain in Madison, Wisconsin is looking for a Store Support Supervisor. The ideal candidate will have over 12 months of retail experience and be able to supervise and train store support team members, ensuring excellent customer service and adherence to health regulations. Responsibilities include task delegation, training new employees, and resolving customer issues. The wage range is $16.50-$30.20 per hour depending on experience, with various benefits offered.

Qualifications

• 12+ months retail experience.
• Capable of teaching others in a positive manner.
• Advanced knowledge of regulatory and safety policies.

Responsibilities

• Supervises and delegates tasks to Team Members.
• Works with Team Trainer to train Team Members.
• Resolves difficult customer situations.
• Fosters a positive environment of teamwork and exceptional morale.

Skills

Extensive knowledge of Store Support team procedures and policies

Excellent interpersonal, motivational, team building, and customer relationship skills

Proficient mathematical skills for financial performance

Demonstrated decision-making ability and leadership skills

Tools

Microsoft Office

Operations-related applications

Job description

A leading grocery store chain in Madison, Wisconsin is looking for a Store Support Supervisor. The ideal candidate will have over 12 months of retail experience and be able to supervise and train store support team members, ensuring excellent customer service and adherence to health regulations. Responsibilities include task delegation, training new employees, and resolving customer issues. The wage range is $16.50-$30.20 per hour depending on experience, with various benefits offered.