Customer Service Supervisor

Fox Pest Control; Logan (UT); On-site; Full time

Job summary

Fox Pest Control seeks a Customer Service Supervisor to oversee service operations at their Logan location. The successful candidate will utilize their leadership and communication skills to foster a positive environment for both employees and customers. This full-time role offers competitive benefits, a starting salary of $20/hour, and ample opportunities for personal and professional growth within a rapidly expanding company known for its strong community focus.

Benefits

Competitive Health Insurance

401k with company match

Paid time off after 30 days

Paid holidays for full-time employees

Employee Stock Purchase Plan

Hands-on training opportunities

Referral bonuses

Qualifications

• 2+ years customer service representative experience required.
• Ability to speak Spanish is a huge plus.

Responsibilities

• Supervise customer service operations and ensure a positive experience.
• Act as an ambassador of company culture and support team growth.

Skills

Communication

Leadership

Customer Service

Positive Demeanor

Professional Dress

Education

High School Diploma

Some college preferred

Tools

Computer database systems/software

Job description

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What's so great about Fox? Our culture! You just won't find it anywhere else.

Fox is an inclusive community where relationships come first, and everyone is empowered to lead & succeed! Our business is exploding with growth and we urgently need to hire a Customer Service Supervisor to help care for our customers!

Our Customer Service Supervisors are fundamental in Fox Pest Control's business. We rely on these vital employee's communication, leadership, and management skills to help their assigned Fox location run smoothly, and to ensure that each customer they speak with has a positive experience. The right candidate will become an ambassador of our culture, and have a desire to continue to learn and grow within Fox.

Who is Fox?

Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the INC 5000 list two years in a row and was awarded the Utah Business Magazine Fast 50 award in 2022. With over 30 locations across the country in 15 states, Fox's growth is attributed to its solid core values and mission to develop confident leaders and empower individuals to provide strong, outstanding service.

We aren't just a pest control company that provides top-quality service. Our number one priority is to develop and strengthen lasting relationships with our employees, customers, and anyone else with whom we come in contact. By building up leaders and maintaining positive relationships with our customers, we work to make a difference in the lives of our employees and community. We focus on RELATIONSHIPS FIRST and SERVICE ALWAYS.

What We Offer

• Starting at $20/hr
• Competitive Health Insurance including Medical, Dental, and Vision for full-time employees
• 401k with a generous company match
• PTO after just 30 days for Full-time individuals
• Paid Holidays for Full-time employees
• Paid Sick leave and Bereavement for FT/PT employees
• Employee Stock Purchase Plan
• Empowering and positive workplace culture
• Strong potential and room for growth with an Individualized Leadership Plan for every team member
• Paid hands-on training opportunities
• Referral bonuses
  
  

What We Are Looking For

• High School Diploma, some college preferred
• 2+ years customer Service Rep experience
• Experience with computer database systems/software
• Willing to learn
• Positive and Professional dress and demeanor
• Excellent communication skills, including excellent reading and writing skills
• Genuine personality, confident in self, and in office and customer service skills
• Ability to speak Spanish is a huge plus.
  
  

Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Fox Pest Control will be based on merit, qualifications, and abilities. Fox Pest Control does not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, marital status, age, disability, military service, veteran status, genetic information, or any other characteristic protected by law. If you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [e-mail] for assistance with accommodation.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Consumer Services

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