Customer Service Supervisor

jobspromotor; Lihue, Northern (HI, KY); Hybrid; USD 28,000 - 41,000; Full time

Job summary

Southwest Airlines in Hawaii seeks a Customer Service Supervisor to lead daily station operations, mentor staff, and ensure passenger satisfaction. You will coordinate with multiple divisions to maintain on-time performance and a compliant, customer-focused environment.

This role requires hands-on supervision and strong communication across teams. Ideal candidates have a High School diploma and prior supervisory experience in customer service, with a proven ability to manage staffing, training,

Qualifications

• High school diploma or equivalent.
• Experience supervising customer service teams is preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Coordinate daily terminal operations to ensure on-time performance and customer satisfaction.
• Answer and resolve customer questions, requests, or complaints.
• Supervise staff to align with hourly objectives and safety standards.
• Ensure proper staffing, scheduling, and payroll processes are accurate and compliant.
• Collaborate with divisions to maintain a safe, efficient service environment.

Skills

Team leadership

Customer focus

Problem solving

Communication

Operations coordination

Education

High School

Job description

### ( Customer Service Supervisor ) Southwest Airlines Customer Service Jobs, At Home Airline Jobs @JobspromotorFull Time12-Jul-2026Apply now##### OverviewCompany **Southwest Airlines**Salary**$20 - $30/Hour**Experience**2**Job type**Full Time**Updated**12-Jul-2026**Location**Hawaii, 5**## ( Customer Service Supervisor ) Southwest Airlines Customer Service Jobs, At Home Airline Jobs @Jobspromotor**Hiring Organization:** Southwest Airlines**Post Name**:Customer Service Supervisor**Qualification:** High School**Industry:** Private**Employment Type:** Full Time**Work Hours:** 8 Hours**Salary:** $20 – $30/Hour**Location:**Lihue, HI### Full Job Description Southwest Aircrafts is an Equivalent Open door Boss. We keep on searching for chances to mirror the networks we serve, and welcome candidates with different considerations, foundations, and encounters.( Customer Service Supervisor ) Southwest Airlines Customer Service Jobs, At Home Airline Jobs @JobspromotorModel the Southwest Way* Guide and lead colleagues utilizing SWA ability the executives practices to mentor, create, and connect with representatives* Stick to Organization values and capabilities to cultivate a culture of incorporation, acknowledgment, and backing of a protected workplace* Put resources into administration and self-development through taking part in consistent learning and improvementObligations* Effectively coordinate with all Divisions to keep up with the station's on-time execution, Representative spirit, and Consumer loyalty* Answer and resolve Client questions, solicitations, or objections* Regulate everyday air terminal tasks to make a protected, secure, and lawfully consistent help cognizant climate, Meet or surpass execution objectives through powerful choices, Dole out and follow Specialists for preparing consistence* Coordinate effectively with all Divisions to keep up with the Station's on-time execution. Report announcements to pioneers and representatives reliably* Drive execution processes by anticipating functional circumstances that might influence the activity, observing and accomplishing results against key measurements, and considering people in question responsible for results, audit and guarantee exact defer coding* Work with staff wanting to construct offers that are in accordance with division's hourly objectives.* Perform authoritative obligations everyday, for example, working of shift offers, shutting offers, day to day work tasks, day to day finance, and participation reports, checking staffing in all areas and confirming that additional time is utilized appropriately* Guarantee legitimate organization of work agreements or arrangements, accentuating insignificant work questions* May perform other work obligations as coordinated by Representative's ChiefsInformation, Abilities, and Capacities* Information on standards and cycles for giving Client and individual administrations, including Client needs appraisal, satisfying quality guidelines for administrations, and assessment of Consumer loyalty* Information on appropriate Aggregate Bartering Arrangements and their applications* Information on business and the board standards associated with vital preparation, asset allotment, HR demonstrating, initiative procedure, creation techniques, and coordination of individuals and assets* Information on authoritative and administrative techniques and frameworks, for example, word handling, overseeing documents and records, transcription, and record, planning structures, and other office methods and phrasing* Talented in utilizing rationale and thinking to distinguish the qualities and shortcomings of elective arrangements, ends, or ways to deal with issues* Capacity to move to and fro between at least two exercises or wellsprings of data (like discourse, sounds, contact, or different sources)* Capacity to apply overall guidelines to explicit issues to create answers that check out* Capacity to perceive and address execution and security worries sooner rather than later* Capacity to guarantee all hardware is kept up with and accessible for the activity( Customer Service Supervisor ) Southwest Airlines Customer Service Jobs, At Home Airline Jobs @JobspromotorSouthwest AirlinesHawaii, 5* Lihue, Hawaii, 5