Customer Service Supervisor

Ace Hardware; Liberty Lake (WA); On-site; USD 20,173 - 28,731; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Comprehensive health, dental, vision, and life insurance

Paid training

Employee discount

Job summary

Ace Hardware Corporation is seeking a motivated Person-in-Charge/Customer Service Supervisor for their Liberty Lake store. The ideal candidate will oversee daily operations, ensuring a positive shopping environment and leading the staff.

This role includes supervising operations, customer service oversight, and team motivation. Benefits include flexible scheduling, comprehensive health coverage, and employee discounts. The hourly rate is $17.75.

Qualifications

• Previous experience in retail supervision required.
• Strong leadership and communication skills are necessary.
• Ability to work flexible hours, including weekends.

Responsibilities

• Assist in supervising daily store operations.
• Oversee customer service and resolve complaints.
• Lead and motivate a team to achieve sales goals.
• Coordinate with department heads for store performance.
• Assist with opening and closing procedures.

Skills

Retail supervisory experience

Cash handling skills

Leadership

Communication

Education

High school diploma or equivalent

Job description

Ace Hardware - Immediate Person-in-Charge Needed

Are you passionate about creating a welcoming and efficient store environment?

The ACE Outpost at Liberty Lake, the ultimate hardware store in Liberty Lake, is looking for a highly skilled and motivated Person-in-Charge/Customer Service Supervisor, to join our team. As the Person-in-Charge, you will play a crucial role in overseeing daily operations, ensuring customer satisfaction, and leading a team dedicated to providing exceptional service.

Responsibilities

• Assist in supervising daily store operations and ensure compliance with company policies
• Oversee customer service and resolve any issues or complaints
• Lead and motivate a team of employees to achieve sales goals
• Coordinate with department heads to optimize store performance
• Assist with store opening or closing procedures

Requirements

• Previous retail supervisory experience and cash handling skills required
• Strong leadership and communication skills
• Ability to work a flexible schedule, including weekends
• High school diploma or equivalent

Benefits

• Flexible schedule and paid time off
• Comprehensive health, dental, vision, and life insurance
• Paid training and employee discount
• Opportunity for supplemental income
• Hourly rate $17.75

Location: 1425 N. Liberty Lake Rd. Liberty Lake, WA. 99019 (509)8163220