Customer Service Supervisor

Ace Hardware; Liberty Lake (WA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid training

Employee discount

Job summary

Ace Hardware is seeking a Person-in-Charge/Customer Service Supervisor for its Liberty Lake outpost to oversee daily store operations and ensure customer satisfaction while leading a team delivering exceptional service.

The role requires retail supervisory experience, cash handling skills, strong leadership and communication, and a flexible schedule including weekends. Compensation includes $17.75 per hour with benefits and training opportunities.

Qualifications

• Retail supervisory experience required.
• Strong leadership and communication skills.
• Ability to work a flexible schedule, including weekends.
• High school diploma or equivalent.

Responsibilities

• Supervise daily store operations and ensure compliance with company policies.
• Oversee customer service and resolve any issues or complaints.
• Lead and motivate a team of employees to achieve sales goals.
• Coordinate with department heads to optimize store performance.
• Assist with store opening or closing procedures.

Skills

Leadership

Customer service

Cash handling

Communication

Education

High school diploma or equivalent

Job description

Ace Hardware - Immediate Person-in-Charge Needed

Are you passionate about creating a welcoming and efficient store environment?

The ACE Outpost at Liberty Lake, the ultimate hardware store in Liberty Lake, is looking for a highly skilled and motivated Person-in-Charge/Customer Service Supervisor, to join our team. As the Person-in-Charge, you will play a crucial role in overseeing daily operations, ensuring customer satisfaction, and leading a team dedicated to providing exceptional service.

Responsibilities:

• Assist in supervising daily store operations and ensure compliance with company policies
• Oversee customer service and resolve any issues or complaints
• Lead and motivate a team of employees to achieve sales goals
• Coordinate with department heads to optimize store performance
• Assist with store opening or closing procedures

Requirements:

• Previous retail supervisory experience and cash handling skills required
• Strong leadership and communication skills
• Ability to work a flexible schedule, including weekends
• High school diploma or equivalent

Benefits:

• Flexible schedule and paid time off
• Comprehensive health, dental, vision, and life insurance
• Paid training and employee discount
• Opportunity for supplemental income
• Hourly rate $17.75

Location: 1425 N. Liberty Lake Rd. Liberty Lake, WA. 99019 (509)8163220

The General Store has been around since 1946. What was once a small surplus store is now the best department store in Spokane, WA, and it is still locally owned by the same family. In addition to being an ACE Hardware store, The General Store has an amazing apparel department with top brands, an Automotive department that is full of custom parts for imports, domestics, and everyday replacement parts. Our Toy department will amaze you with the state's largest selection of all the most popular toys from all the top brands. Lastly, the Sporting Goods department that will set you up for your next outdoor adventure. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at The General Store, we've remained small and very personal. That's why we say a visit to our store, is like a visit to your neighbor.