Customer Service & Stock Support Associate

LCI; Fort Drum (NY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid holidays

PTO

Job summary

LCI is seeking a Customer Service Representative in Fort Drum, NY. The role focuses on greeting and assisting customers, processing sales at the checkout, and ensuring accurate inventory handling. The position supports the store team with a positive, service-first mindset.

This full-time role requires basic retail knowledge, strong communication skills, and the ability to work in a busy environment. Benefits include health and wellness programs, 401(k) with match, paid holidays, and PTO, with

Qualifications

• High school graduate with relevant work experience or basic retail exposure.
• Strong customer service orientation and ability to communicate clearly with customers and colleagues.
• Proven teamwork skills and reliability in a fast-paced environment.

Responsibilities

• Handle customer service functions with accuracy and courtesy.
• Process computerized checkout transactions accurately.
• Coordinate with warehouse for stock requests and shelf replenishment.
• Maintain store cleanliness and organization.
• Perform additional duties as assigned by management.

Skills

Customer service

Interpersonal skills

Team player

Education

High school diploma

Tools

POS system

Job description

LCI is seeking a Customer Service Representative in Fort Drum, NY. The role focuses on greeting and assisting customers, processing sales at the checkout, and ensuring accurate inventory handling. The position supports the store team with a positive, service-first mindset.

This full-time role requires basic retail knowledge, strong communication skills, and the ability to work in a busy environment. Benefits include health and wellness programs, 401(k) with match, paid holidays, and PTO, with