Enable job alerts via email!

Customer Service Specialist

Qurate Retail Group

Olde West Chester (OH)

On-site

USD 31,000 - 39,000

Full time

8 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

A leading company in retail and e-commerce seeks a Customer Service Specialist to work from home. The role focuses on assisting customers with inquiries, managing orders, and personalizing experiences. Candidates should have problem-solving skills and the ability to handle high-pressure situations. This position offers benefits from day one and opportunities for career advancement within the organization.

Benefits

Comprehensive Total Rewards package
Paid training program
Career advancement opportunities
Supportive and inclusive work environment

Qualifications

  • Ability to work weekends and holidays as needed.
  • Proficient in navigating multiple systems and screens.
  • Self-provided computer or laptop with specific system requirements.

Responsibilities

  • Handle high volumes of inbound customer inquiries.
  • Provide product recommendations and assist with orders.
  • Collaborate with a Customer Service Supervisor.

Skills

Problem-solving
Communication
Customer Satisfaction

Job description

Customer Service Specialist - Work from Home

Employer Industry: Retail and E-commerce

Why consider this job opportunity:
- Starting salary of $15.00/hour with potential shift differentials
- Comprehensive Total Rewards package including health care benefits starting on day one
- Opportunity for career advancement and upward mobility across the entire employer family of brands
- Work remotely from approved counties in Ohio, Indiana, or Kentucky
- Paid training program with full attendance required
- Supportive and inclusive work environment focused on team collaboration and customer satisfaction

What to Expect (Job Responsibilities):
- Handle high volumes of inbound customer inquiries and assist with orders and accounts
- Personalize customer experiences while providing product recommendations
- Manage calls related to refunds, payments, and account data analysis
- Collaborate with an assigned Customer Service Supervisor
- Maintain a distraction-free work environment while working remotely

What is Required (Qualifications):
- Ability to problem-solve and de-escalate unique situations in a high-paced environment
- Must be available to work weekends, holidays, and additional hours as needed
- Proficient in navigating multiple systems and screens to assist customers
- Must possess a self-provided computer or laptop with specific system requirements
- Ability to sit for long periods while working remotely

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or retail environments
- Familiarity with live social shopping and e-commerce platforms
- Strong communication skills with the ability to engage with diverse customer styles

#Retail #CustomerService #RemoteWork #Ecommerce #CareerGrowth

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company

Qurate Retail Group, formerly known as Liberty Interactive Corporation, is an American media conglomerate controlled by company Chairman John C.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

Customer Service Specialist

CNA Insurance

Remote

USD 35,000 - 65,000

Yesterday
Be an early applicant

HSN Customer Service Specialist

Qurate Retail Group

Clearwater

Remote

USD <39,000

Today
Be an early applicant

HSN Customer Service Specialist

Qurate Retail Group

Remote

USD 30,000 - 40,000

Today
Be an early applicant

Customer Service Specialist

AO Globe Life

Spokane

Remote

USD 30,000 - 50,000

Yesterday
Be an early applicant

Customer Service Specialist

AO Globe Life

Nashville

Remote

USD 30,000 - 45,000

Yesterday
Be an early applicant

Customer Service Specialist

AO Globe Life

Montgomery

Remote

USD 30,000 - 50,000

Today
Be an early applicant

Customer Service Advisor - Homecoming - Davao 2025

Concentrix

Remote

USD 30,000 - 40,000

Yesterday
Be an early applicant

Customer Service Advisor with German - 100% remote

Concentrix

Remote

USD 35,000 - 50,000

Yesterday
Be an early applicant

Healthcare Customer Service Advisor

Davita Inc.

Remote

USD 10,000 - 60,000

Yesterday
Be an early applicant