Customer Service Specialist — Scheduling, Payments & Support

arrowexterminators; Charlotte (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Generous time off

401(k) with company match

Medical, dental, and vision insurance

Telemedicine

Disability, cancer, and accident insurance

Company-paid life insurance

Job summary

Arrow Exterminators in Charlotte, NC is looking to hire a full-time Customer Service Representative. You will provide uncompromised support to internal and external customers, solving issues and ensuring satisfaction. The role requires excellent computer skills, a professional appearance, and the ability to work a minimum 40-hour workweek.

Benefits include generous time off, 401(k) with company match, medical and vision insurance, and disability insurance. This position is ideal for individuals who enjoy problem solving and customer interactions.

Qualifications

• Working knowledge of Microsoft Office Suite.
• Able to work a 40-hour minimum workweek.
• Present a professional appearance.

Responsibilities

• Serve as the first point of contact for internal or external customers.
• Determine problems and find solutions for customers.
• Connect with customers through outbound calls.

Skills

Working knowledge of Microsoft Office Suite

Problem solving

Customer service skills

Education

High school diploma or equivalent

Job description

Arrow Exterminators in Charlotte, NC is looking to hire a full-time Customer Service Representative. You will provide uncompromised support to internal and external customers, solving issues and ensuring satisfaction. The role requires excellent computer skills, a professional appearance, and the ability to work a minimum 40-hour workweek.

Benefits include generous time off, 401(k) with company match, medical and vision insurance, and disability insurance. This position is ideal for individuals who enjoy problem solving and customer interactions.