Customer Service Specialist: Loans & Payments (Bonuses)

Jimmy Jazz; Columbia (SC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Monthly bonuses up to $1300

Paid training

Paid time off

Opportunities for promotion

Job summary

Kinsmith Finance is seeking a Customer Service Representative in Columbia, SC to assist customers in person and by phone, process loan applications, and manage accounts. The role emphasizes strong communication and problem-solving, with a focus on helping customers stay current and meet branch goals.

The position offers monthly bonuses up to $1300, paid training, paid time off, and opportunities for promotion within a long-standing community lender.

Qualifications

• Strong communication, organizational, and problem-solving skills.
• Prior Finance, Retail, or Sales experience.
• Ability to work beyond standard weekday hours if necessary to meet business goals.
• High school diploma or equivalent.

Responsibilities

• Greet and assist customers in person and by phone
• Process loan applications and payments
• Answer questions about accounts and loan options
• Work with customers to find solutions if they become past due
• Maintain accurate customer records
• Work with your team to meet branch goals

Skills

People skills

Communication skills

Dependable

Organized

Positive attitude

Customer service exp

Education

High school

Job description

Kinsmith Finance is seeking a Customer Service Representative in Columbia, SC to assist customers in person and by phone, process loan applications, and manage accounts. The role emphasizes strong communication and problem-solving, with a focus on helping customers stay current and meet branch goals.

The position offers monthly bonuses up to $1300, paid training, paid time off, and opportunities for promotion within a long-standing community lender.