Customer Service Specialist – Inbound Support

Rumpke of Ohio, Inc.; Dayton (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401(k) matching

Paid vacation

Job summary

Rumpke of Ohio, Inc. is hiring a Customer Service Representative in Dayton, Ohio. This role requires answering customer inquiries and providing solutions. Ideal candidates will have excellent communication skills, some call center experience, and proficiency with technology.

The position offers competitive pay along with comprehensive benefits, reflecting Rumpke's commitment to employee growth and support.

Qualifications

• 1-2 years of call center or customer service experience preferred.
• Bilingual skills are desired but not required.

Responsibilities

• Answer phones promptly and courteously utilizing company procedures.
• Receive and respond professionally and courteously to all customer inquiries.
• Log and record information on customer accounts.
• Ensure customer concerns are understood and clearly explain resolution to the customer.

Skills

Excellent verbal & written communication skills

Advanced computer proficiency in Windows and Microsoft Office applications

Excellent customer service and data entry skills

Proven analytical/problem solving skills

Education

High School diploma

Tools

CRM tools

Job description

Rumpke of Ohio, Inc. is hiring a Customer Service Representative in Dayton, Ohio. This role requires answering customer inquiries and providing solutions. Ideal candidates will have excellent communication skills, some call center experience, and proficiency with technology.

The position offers competitive pay along with comprehensive benefits, reflecting Rumpke's commitment to employee growth and support.