Customer Service Specialist – Home Improvement

Lowe's; Longmont (CO); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in Longmont, CO. You will greet customers, help them locate products, answer questions, and ensure items are stocked and ready for checkout. You may assist across departments, process orders, and support customers with home improvement needs.

The role emphasizes friendly service, teamwork, and practical product knowledge. No relocation required; a dynamic retail environment with opportunities to learn trades and grow within Lowe's.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Basic math

Computer use

Tools

Smartphones & tablets

Job description

Lowe's is hiring a Customer Service Associate in Longmont, CO. You will greet customers, help them locate products, answer questions, and ensure items are stocked and ready for checkout. You may assist across departments, process orders, and support customers with home improvement needs.

The role emphasizes friendly service, teamwork, and practical product knowledge. No relocation required; a dynamic retail environment with opportunities to learn trades and grow within Lowe's.