Customer Service Specialist — Home Electrical Support

Mr. Electric LLC; Hickory (NC); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Medical, Dental, and Vision

Supplemental Health and Wellness Benefits

Paid Holidays

Paid Time Off

Job summary

A leading electrical service provider in Hickory, NC is seeking a Customer Service Representative to enhance customer interactions and assist in scheduling jobs. The ideal candidate will possess strong communication skills, be detail-oriented, and have a positive attitude. Compensation ranges from $14 to $18 per hour, along with benefits like health coverage and paid time off. If you're ready to make a difference and join a supportive team, apply today!

Qualifications

• 2+ years of administrative experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Answer customer calls and schedule jobs according to customer needs.
• Assign and direct electricians to appropriate customer locations.
• Follow up with customers to ensure their needs are addressed.

Skills

Strong written and verbal communication skills

Detail-oriented

Positive attitude

Comfortable with data entry and technology

Tools

Software applications

Job description

A leading electrical service provider in Hickory, NC is seeking a Customer Service Representative to enhance customer interactions and assist in scheduling jobs. The ideal candidate will possess strong communication skills, be detail-oriented, and have a positive attitude. Compensation ranges from $14 to $18 per hour, along with benefits like health coverage and paid time off. If you're ready to make a difference and join a supportive team, apply today!