Customer Experience Associate - Flexible Shifts

Domino's Pizza; Florida; In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

Domino's Pizza in Winter Garden, FL is seeking a friendly Customer Service Representative to join our team. You will handle customer inquiries via phone, email, and chat, provide product information, process orders, and manage customer accounts with care.

Join a fast-paced environment where teamwork and clear communication are valued. You will participate in ongoing training to deliver exceptional service and help maintain a positive, customer-focused store experience.

Competenze

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.
• Flexibility to work various shifts, including weekends and holidays.
• High school diploma or equivalent.

Mansioni

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Identify and escalate complex issues to appropriate departments when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure consistent, high-quality customer experiences.
• Stay updated on company products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude.

Conoscenze

Verbal communication

Written communication

Problem solving

Multitasking

Customer empathy

Attention to detail

Flexibility

Formazione

High school diploma or equivalent

Descrizione del lavoro

Domino's Pizza in Winter Garden, FL is seeking a friendly Customer Service Representative to join our team. You will handle customer inquiries via phone, email, and chat, provide product information, process orders, and manage customer accounts with care.

Join a fast-paced environment where teamwork and clear communication are valued. You will participate in ongoing training to deliver exceptional service and help maintain a positive, customer-focused store experience.