Customer Service Specialist — Friendly, Fast-Paced Support

Hy-Vee; Council Bluffs (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee in Council Bluffs, IA seeks a Customer Service team member to greet customers, handle mail and money services, sell licenses, and assist at registers. You will maintain a clean, organized area and work with coworkers to ensure a positive shopping experience.

The role emphasizes friendly service, accuracy in transactions, and strong communication with customers and store teammates. Prior experience is helpful but training is provided.

Qualifications

• Ability to solve practical problems and interpret instructions across varying situations.
• Accurate arithmetic for transactions, discounts, and change handling.
• Organize files, data, and records and transfer information between systems.

Responsibilities

• Provide prompt, friendly customer service and greet customers with a smile.
• Process mailing services, money orders, and basic financial transactions.
• Sell licenses and perform basic clerical tasks at registers and service desks.
• Maintain store area cleanliness and assist customers at all store areas.
• Answer phones and use intercom, following proper procedures.
• Support team to ensure a positive shopping experience for customers.

Skills

Problem solving

Arithmetic

Data organization

Customer guidance

Clear communication

Education

High school diploma or equivalent

Job description

Hy-Vee in Council Bluffs, IA seeks a Customer Service team member to greet customers, handle mail and money services, sell licenses, and assist at registers. You will maintain a clean, organized area and work with coworkers to ensure a positive shopping experience.

The role emphasizes friendly service, accuracy in transactions, and strong communication with customers and store teammates. Prior experience is helpful but training is provided.