Customer Service Specialist — Flexible Hours & Career Growth

Tylerwurtz; Menasha (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tylerwurtz, a State Farm Agent team in Menasha, is searching for a dedicated Customer Service Representative. In this role, you will be responsible for answering customer inquiries, providing policy information, and handling all aspects of customer service within the agency.

The position offers a competitive salary ranging from $35,000 to $45,000, along with performance bonuses and opportunities for professional growth. We value a supportive work culture and the right person will thrive in a team focused on customer satisfaction.

Qualifications

• Strong communication and interpersonal skills are essential for customer interactions.
• Detail-oriented and able to juggle multiple tasks efficiently.
• Experience in a customer service role is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Tylerwurtz, a State Farm Agent team in Menasha, is searching for a dedicated Customer Service Representative. In this role, you will be responsible for answering customer inquiries, providing policy information, and handling all aspects of customer service within the agency.

The position offers a competitive salary ranging from $35,000 to $45,000, along with performance bonuses and opportunities for professional growth. We value a supportive work culture and the right person will thrive in a team focused on customer satisfaction.