Customer Service Specialist — Fast, Precise Support & Quotes

Standex International Corporation; Summerville (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

Standex International Corporation is looking for a Customer Service Representative to provide support to customers and sales representatives. The role demands excellent communication skills and a working knowledge of MS Office, along with initiative to tackle tasks efficiently.

The ideal candidate will have a Bachelor’s degree and experience in customer service, preferably within the manufacturing sector. This role is key to improving customer satisfaction and service efficiency.

Qualifications

• Preferred experience: 2 years in a Customer Service role, preferably in manufacturing or call center.
• Strong working knowledge of MS Office required.
• Ability to communicate effectively within the organization.

Responsibilities

• Provide customer support via telephone and email.
• Process quotations and orders and communicate status.
• Handle escalated customer service issues.

Skills

Excellent communication skills

MS Office knowledge

Interpersonal skills

Attention to detail

Time-management skills

Education

Bachelor’s degree from a 4-year university

Tools

ERP systems

Job description

Standex International Corporation is looking for a Customer Service Representative to provide support to customers and sales representatives. The role demands excellent communication skills and a working knowledge of MS Office, along with initiative to tackle tasks efficiently.

The ideal candidate will have a Bachelor’s degree and experience in customer service, preferably within the manufacturing sector. This role is key to improving customer satisfaction and service efficiency.