Customer Service Specialist — Fast Pay & Training

U-Haul International, Inc.; Stafford (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Advancement opportunities

Mindset app reimbursement

Health insurance

Paid time off

Life insurance

MetLaw program

MetLife insurance

Product discounts

401(k) plan

ESOP

Physician access

Travel insurance

EAP

Identity protection

Critical illness coverage

SmartDollar program

Job summary

U-Haul International, Inc. in Stafford, TX is seeking a friendly Customer Service Representative to be the face of our service at the store. You will assist customers with U-Haul products, use U-Scan tech to manage rentals, and help with moving equipment.

The role includes inspecting and maintaining equipment, moving trucks, loading propane and hitch installation (certifications offered on employment), and ongoing U-Haul education through U-Haul University.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Driver's license

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Stafford, TX is seeking a friendly Customer Service Representative to be the face of our service at the store. You will assist customers with U-Haul products, use U-Scan tech to manage rentals, and help with moving equipment.

The role includes inspecting and maintaining equipment, moving trucks, loading propane and hitch installation (certifications offered on employment), and ongoing U-Haul education through U-Haul University.