Customer Service Specialist: Fast-Paced Team Player

SmartRecruiters, Inc.; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Customer Service Representative at our 5400 Preston Hwy location in Louisville, KY. You will greet customers, take orders, process transactions, and help with food preparation.

The role requires a friendly, detail-oriented team player who can work in a fast-paced setting, handle cash, and assist with inventory and restocking while following all safety and quality guidelines. Training is provided.

Qualifications

• Excellent customer service orientation and friendly demeanor.
• Strong communication skills, both verbal and written.
• Ability to multitask and stay organized in a busy environment.
• Cash handling experience and basic math accuracy.
• Willingness to work flexible shifts, including weekends and holidays.

Responsibilities

• Greet customers warmly and handle inquiries and orders professionally.
• Take phone and in-person orders accurately and efficiently.
• Process cash and credit card transactions.
• Prepare food items according to company standards.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Address customer concerns and resolve issues promptly and courteously.
• Assist with inventory management and restocking as needed.
• Adhere to all company policies, food safety regulations, and quality control standards.
• Participate in ongoing training to improve product knowledge and customer service skills.

Skills

Excellent customer service

Strong communication

Multi-tasking

Cash handling

Basic math skills

Team-oriented

Flexibility

Education

High school diploma or equivalent

Job description

SmartRecruiters, Inc. is seeking a Customer Service Representative at our 5400 Preston Hwy location in Louisville, KY. You will greet customers, take orders, process transactions, and help with food preparation.

The role requires a friendly, detail-oriented team player who can work in a fast-paced setting, handle cash, and assist with inventory and restocking while following all safety and quality guidelines. Training is provided.