Customer Service Specialist

FASTSIGNS Parker/Castle Rock; Ventura (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Paid Vacation and Holidays

Ongoing Training Opportunities

Direct access to ownership/decision m

Job summary

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative who will be the face of the center, helping local business owners bring their visual ideas to life. You will be involved in team meetings and the center's overall success, working with customers by email, phone, and in person.

The role emphasizes relationship-building, reliable listening, and strong organizational skills while supporting daily operations and customer orders in a fast-paced sign shop environment.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn, and can build relationships.
• Great listening and organization skills.

Responsibilities

• Be acting as the "face of our FASTSIGNS Center" - helping local business owners bring their visual ideas to life.
• Enjoy being involved in team meetings and being intimately involved in the success of the FASTSIGNS Center.
• Work with customers in numerous ways, such as email, telephone, and in person.

Education

High school diploma or equivalent

Job description

Do you enjoy working with people? Are you looking for a job that offers constant learning, skills growth, and a career path? If so, we are looking for personalities just like you in the ever-changing Sign Industry.

Benefits

• Competitive salary
• Paid time off
• Training & development

Benefits/Perks

• Monday - Friday, 8:45 am - 5:15 pm. No weekends
• Competitive Pay
• Paid Vacation and Holidays
• Ongoing Training Opportunities
• Direct access to ownership/decision makers
• You get to see your projects come to life - from an email inquiry to a finished sign installed in the community

A Successful FASTSIGNS Customer Service Representative Will

• Be acting as the "face of our FASTSIGNS Center" - helping local business owners bring their visual ideas to life
• Enjoy being involved in team meetings and being intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways, such as email, telephone, and in person.

Ideal Qualifications For FASTSIGNS Customer Service Representative

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn, and can build relationships
• Great listening and organization skills

We provide a judgement-free environment where it's OK to say 'I don't know' while you learn our materials and tech.

Compensation: $18.00 - $22.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.