Customer Service Specialist

McAlester Regional Health Center; McAlester (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

McAlester Regional Health Center is seeking a Certified Nursing Assistant (CNA) to provide compassionate patient care in a hospital setting. You will assist with daily living activities, monitor vital signs, and support nursing staff while maintaining a clean, safe environment.

The role emphasizes empathy, effective communication, physical stamina, and adherence to infection control protocols. CPR/First Aid and EHR familiarity are preferred.

Qualifications

• Current and valid CNA certification.
• High school diploma or equivalent.
• Ability to pass a background check and drug screening.
• Strong physical stamina for lifting and standing.

Responsibilities

• Assist patients with activities of daily living including bathing, dressing, grooming, toileting, and feeding.
• Monitor and record vital signs such as temperature, pulse, respiration, and blood pressure accurately.
• Provide mobility support by helping patients move safely, including transferring and repositioning to prevent bedsores.
• Observe and report any changes in patients’ physical or emotional condition to nursing staff promptly.
• Maintain a clean, safe, and organized environment for patients, adhering to infection control and safety protocols.
• Support patients emotionally by offering companionship and responding to their needs with patience and respect.
• Assist nursing staff with medical procedures and documentation as required.

Skills

Interpersonal skills

Communication

Physical stamina

Attention to detail

Empathy

Infection control

Teamwork

Education

CNA certification

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CNA

2w Surgical McAlester, OK, US

5 days ago Requisition ID: 2020

About Company:

McAlester Regional Health Center is a community-focused healthcare organization committed to delivering compassionate, high-quality care to southeast Oklahoma. With a strong history of service and growth, MRHC is dedicated to improving the health and well-being of the communities we serve while investing in the development of our employees. Guided by values of teamwork, integrity, and excellence, we foster a supportive and inclusive workplace where every team member is valued. At MRHC, employees have the opportunity to make a meaningful difference every day while building a rewarding career in healthcare.

About the Role:

The Certified Nursing Assistant (CNA) plays a vital role in providing compassionate and direct patient care within healthcare settings such as hospitals, nursing homes, and assisted living facilities. This position focuses on supporting patients with their daily living activities, ensuring their comfort, safety, and dignity at all times. The CNA works closely with nursing staff and other healthcare professionals to monitor patient conditions and report any changes promptly. By delivering attentive and personalized care, the CNA contributes significantly to the overall well-being and recovery of patients. This role requires a strong commitment to empathy, attention to detail, and effective communication to meet the diverse needs of patients.

Minimum Qualifications:

• Current and valid Certified Nursing Assistant (CNA) certification.
• High school diploma or equivalent.
• Basic knowledge of patient care and safety standards.
• Ability to pass a background check and drug screening.
• Strong physical stamina to perform patient care duties including lifting and standing for extended periods.

Preferred Qualifications:

• Previous experience working as a CNA in a healthcare setting.
• CPR and First Aid certification.
• Familiarity with electronic health records (EHR) systems.
• Additional training or coursework in geriatric or pediatric care.
• Strong interpersonal skills and ability to work effectively within a multidisciplinary team.

Responsibilities:

• Assist patients with activities of daily living including bathing, dressing, grooming, toileting, and feeding.
• Monitor and record vital signs such as temperature, pulse, respiration, and blood pressure accurately.
• Provide mobility support by helping patients move safely, including transferring and repositioning to prevent bedsores.
• Observe and report any changes in patients’ physical or emotional condition to nursing staff promptly.
• Maintain a clean, safe, and organized environment for patients, adhering to infection control and safety protocols.
• Support patients emotionally by offering companionship and responding to their needs with patience and respect.
• Assist nursing staff with medical procedures and documentation as required.

Skills:

The CNA utilizes strong interpersonal and communication skills daily to interact compassionately with patients and collaborate effectively with healthcare team members. Attention to detail is critical when monitoring patient conditions and accurately recording vital signs to ensure timely and appropriate care. Physical stamina and manual dexterity are essential for assisting patients with mobility and personal care tasks safely. Problem-solving skills help the CNA respond appropriately to patient needs and unexpected situations. Familiarity with healthcare protocols and technology, such as electronic health records, enhances the CNA’s ability to maintain accurate documentation and support clinical workflows efficiently.