Customer Service Specialist

Little English; Lexington (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

Little English, a classic children's clothing brand, is seeking a Customer Service Specialist in Lexington, KY. This full-time role involves providing administrative support and assisting customers, both online and in-person. Ideal candidates will excel in multitasking and communication, contributing to a positive shopping experience.

Benefits

Positive work environment

Life Insurance

Health Insurance

Qualifications

• Entry level position.
• Ability to multitask and excellent communication skills are essential.
• Desire to make customers happy.

Responsibilities

• Respond to customer service inquiries via phone, email, Facebook, & Instagram.
• Manage the outlet shoppe and process returns and exchanges.
• Record customer feedback on products.

Skills

Multitasking

Communication (oral and written)

Customer satisfaction

Job description

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Little English, a national classic children's clothing brand, is seeking an enthusiastic, self-motivated individual to offer administrative support to the office as well as support to our customers. This position includes data entry, assistance via phone & email with online customers, and care for in-person outlet shoppers. This is a full-time position & applicants MUST be local to the Lexington, KY area.

Job Responsibilities:

• Respond to customer service inquiries via phone, email, Facebook, & Instagram
• Record customer feedback on products
• Process returns and exchanges
• Manage the outlet shoppe
• Be aware of upcoming promotions

Wanted Skills:

• Ability to multitask
• Excellent communication (oral and written)
• Desire to make or keep customers happy
• 'Teamwork makes the dream work' mentality

What We Offer:

• Positive environment where we celebrate individual and team successes
• Ownership and enthusiasm behind each position
• Executives with open-minded management styles
• 9am-3pm on Fridays
• Life Insurance & Health Insurance

Seniority level

• Entry level

Employment type

• Full-time
• Retail Apparel and Fashion industry

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