Customer Service-Spanish - Part-time

Snake River Physical Therapy

Idaho Falls (ID)

On-site

USD 17,000 - 25,000

Part time

14 days+
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Benefits offered by this job

401(k) with match
Tuition Reimbursement
Company profit sharing
Longevity bonuses
$100 free Melaleuca products monthly
Promotions and pay raises
Company events

Job summary

Melaleuca is seeking a part-time customer service associate in Idaho Falls to answer calls with courtesy and a goal of delighting customers. You will analyze situations and offer best options, and correctly process phone orders with promotions and services.

The role requires bilingual Spanish/English fluency and strong keyboarding skills. The position emphasizes independent, professional work in a fast-paced environment, with comprehensive benefits for full-time staff and opportunities for

Qualifications

  • Able to help customers in Spanish and English fluently.
  • Part-time availability: 20+ hours a week.
  • Proficient keyboarding and computer skills.
  • Able to analyze problems and work efficiently under stress.

Responsibilities

  • Answer calls in a professional and courteous manner with a goal of making the customer feel delighted.
  • Analyze customer situations and determine viable options that serve them best.
  • Accurately place telephone orders offering specials, promotions and services that meet customers' needs.
  • Work independently and professionally.

Skills

Bilingual Spanish/English
Typing 30+ WPM
Problem solving
Work under pressure

Job description

Responsibilities


  • Answer calls in aprofessionalandcourteousmanner with a goal of having the customer feeling \"delighted\"

  • Analyze customer situations and determine viable options that will serve them best

  • Accurately place telephone orders offering specials, promotions and services that help meet customers needs

  • Work independently and professionally


Qualifications

Are you:



  • Able to help customers in Spanish and English fluently

  • Flexibility is a must in this position; part time is 20+ hours a week

  • Proficient in keyboarding and computer skills

  • Able to analyze problems

  • Able to work fast paced and under stress

  • Able to perform essential duties and responsibilities with efficiency and accuracy

  • Able to handle confidential information

  • Able to type 30+ WPM


Why Melaleuca

At Melaleuca, our mission is 'to enhance the lives of those we touch by helping people reach their goals'. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. For over 40 years, we have provided dynamic careers for thousands of team members while achieving consistent and profitable growth. We have over 4,000 team members and operate in 19 countries around the world.


Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.


Great culture- flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.


Excellent compensation- in addition to an hourly wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as:


  • 401(k) with contribution match

  • Tuition Reimbursement

  • Company profit sharing

  • Longevity bonuses

  • $100 free Melaleuca products every month

  • Opportunities for pay increases and promotions

  • Fun company events


And much more!
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