Customer Service - Self Storage Manager

Public Storage; Wilmington (DE); On-site; USD 35,000 - 45,000; Full time

Job summary

Public Storage, the leading self-storage provider, is hiring Property Managers with a passion for customer service. This role involves engaging with customers at multiple locations, ensuring maintenance, conducting inspections, and managing daily operations in a flexible, full-time schedule. Join a company recognized for its excellent workplace culture and growth opportunities.

Benefits

Medical, Dental, Vision Insurance

401k with match

Paid time off and sick time

Company-paid life insurance

On-site company housing (eligibility required)

Performance-based bonuses

Mileage reimbursement

Qualifications

• Experience in customer service-centered environments like retail or restaurants.
• Valid driver's license required for travel between locations.

Responsibilities

• Assess customer storage needs and make suggestions.
• Conduct daily inspections and manage inventory of storage units.
• Perform maintenance tasks and ensure cleanliness of property.

Skills

Customer Service

Sales

Job description

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $16.75 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!
Public Storagewas recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as havingBest Career Growth, ranked us in theTop 5% for Work Culture,and in theTop 10% for Diversity and Inclusion.

Apply Nowfor an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!