Customer Service - Self Storage Manager

Public Storage; Waltham (MA); On-site; USD 35,000 - 36,000; Full time

Job summary

Public Storage, the leader in the self-storage industry, is hiring Property Managers who can work independently across multiple locations. Responsibilities include customer engagement, daily inspections of storage units, and maintaining site cleanliness. Successful candidates should have experience in customer service and possess a valid driver's license for travel. Enjoy a competitive hourly wage and a comprehensive benefits package.

Benefits

Full-time benefits including medical, dental, and vision

Flexible full-time schedules

Performance-based bonuses

Mileage reimbursement

On-site company housing available

Qualifications

• Experience in a customer service center such as retail, restaurant, or fast food.
• Valid driver's license and personal vehicle for travel.

Responsibilities

• Manage multiple storage locations, conduct daily inspections.
• Interact with customers to assess needs and sell moving supplies.
• Perform cleaning and maintenance tasks to maintain property appeal.

Skills

Customer service experience

Sales experience

Job description

Public Storageis the self-storage industry leader and we areHiring Now!

Earn $17.00 Per Hour

Total Rewards package available to our team:

• We work Flexible andFull-Time Schedulesbetween the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Competitive wages paid weekly
• Employees become eligible forFull-time Benefitsby working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursementis provided when traveling between properties or other work-related tasks
• On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!
Public Storagewas recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as havingBest Career Growth, ranked us in theTop 5% for Work Culture,and in theTop 10% for Diversity and Inclusion.

Apply Nowfor an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!