Customer Service - Self Storage Manager

Public Storage; Garland (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in self-storage is looking for dedicated Property Managers to join their team. This role offers the opportunity to work independently across multiple locations while providing exceptional customer service. You will assess customer needs, manage inventory, and ensure the facilities are clean and presentable. With flexible scheduling and a comprehensive benefits package, including medical, dental, and performance-based bonuses, this position is perfect for those who thrive in dynamic environments. If you're passionate about customer service and looking for a rewarding career, this opportunity is for you!

Benefits

Flexible Schedules

Medical, Dental, Vision Insurance

401k with Match

Paid Time Off

Sick Time

Company Paid Life Insurance

Mileage Reimbursement

On-site Company Housing

Performance-based Bonuses

Exclusive Vendor Discounts

Qualifications

• Experience in customer service or sales environments is essential.
• Valid driver's license required for travel between locations.

Responsibilities

• Manage multiple properties and assess customer storage needs.
• Conduct daily inspections and maintain cleanliness of facilities.

Skills

Customer Service

Sales Skills

Communication

Tools

Microsoft Office

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $15.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

About the company

Public Storage built its first self-storage facility in 1972. Today we’re the nation’s largest self-storage provider and we couldn’t have done it without the support and dedication of all our team-members.