Customer Service - Self Storage Manager

Public Storage; Pittsburgh (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading company in the storage industry as a Property Manager. This role involves working independently across multiple locations, addressing customer storage needs, and ensuring the smooth operation of storage units. Enjoy a flexible schedule and comprehensive benefits, including medical and performance-based bonuses. Be part of a recognized workplace that values career growth and diversity.

Benefits

Flexible and Full-Time Schedules

Medical, Dental, Vision

401k with match

Paid time off

Performance-based bonuses

Qualifications

• Experience in retail, restaurant, fast food, or service industries.

Responsibilities

• Assess customer storage needs and suggest solutions.
• Perform daily storage unit inspections.
• Assist customers with payments and collections.

Skills

Customer Service

Job description

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Company Description

Hiring Now!

Our Benefits

Total Rewards package available to our team:

• Flexible and Full-Time Schedules between 9:30am and 6pm (weekends until 5pm)
• Eligibility for Full-time Benefits after working an average of 20+ hours, including:
• Medical, Dental, Vision, 401k with match, paid time off, sick leave, and flex spending
• Company-paid life and accidental death insurance, plus exclusive vendor discounts
• Mileage reimbursement for travel between properties or work-related tasks
• Performance-based bonuses for Property Managers

Job Description

• Work independently at multiple locations, both indoors and outdoors
• Assess customer storage needs, suggest solutions, and sell packing/moving supplies
• Perform daily storage unit inspections to ensure inventory and availability
• Audit cash drawers and handle bank deposits
• Assist customers with payments, reminders, and collections

Physical Requirements

• Transport items weighing up to 35 pounds
• Spend up to 50% of time outdoors, including climbing stairs and opening large doors
• Perform cleaning and maintenance tasks, including sweeping, mopping, and groundskeeping

Qualifications

Experience: Customer service experience in retail, restaurant, fast food, or other service industries

Transportation: Valid driver’s license and own vehicle required; mileage reimbursement available

Additional Information

Public Storage is recognized as A Great Place to Work, with awards for Career Growth, Work Culture, and Diversity & Inclusion. Join us and be part of industry leader!