Customer Service - Self Storage Manager

Public Storage; Philadelphia (Philadelphia County); On-site; USD 1,000; Full time

Job summary

Join an industry-leading self-storage company as a Property Manager! This dynamic role offers the chance to work independently across multiple locations, engaging with customers to assess their storage needs while ensuring facilities are in top condition. Enjoy flexible full-time schedules, competitive pay, and a range of benefits, including medical, dental, and performance-based bonuses. Become part of a recognized workplace that values career growth and diversity. If you thrive in a customer-focused environment and are ready to make a difference, this is the perfect opportunity for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with match

Paid Time Off

Sick Time

Flex Spending

Company Paid Life Insurance

Mileage Reimbursement

Performance-based Bonuses

Qualifications

• Experience in customer service or sales environments is essential.
• Valid driver's license and ability to travel between locations required.

Responsibilities

• Manage multiple locations and assess customer storage needs.
• Conduct daily inspections and maintain inventory readiness.
• Perform cleaning and maintenance tasks for property upkeep.

Skills

Customer Service

Sales

Communication

Problem Solving

Job description

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $16.75 Per Hour

Our Benefits

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
• Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
• Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

Seniority level

Entry level

Employment type

Full-time

Job function

Other