Customer Service - Self Storage Manager

Publicstorage; Olde West Chester (OH); On-site; USD 38,000 - 60,000; Full time

Job summary

Public Storage in Ohio seeks a Property Manager who works independently at multiple locations, both indoors and outdoors, and helps customers select storage solutions.

You will perform daily unit inspections, manage payments, and handle cash deposits. A valid driver’s license and reliable vehicle are required to travel between sites.

Public Storage has been recognized as a great place to work and offers opportunities for career growth and a diverse, inclusive culture.

Qualifications

• Customer service centered sales experience across retail, restaurant, or service sectors.
• Ability to travel between locations with a valid driver's license.
• Able to walk, climb, and work outdoors up to 50% of time.

Responsibilities

• Assess storage needs and recommend packing and moving supplies.
• Perform daily inspections of storage units to confirm availability.
• Audit cash drawers and process bank deposits.
• Assist customers with payments and make reminder/collection calls as needed.

Skills

Customer service

Sales experience

Job description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside

We assess customer storage needs and make suggestions, including selling packing and moving supplies

Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent

Auditing cash drawers and making bank deposits are part of the daily business

We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience :

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation :

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.