Customer Service - Self Storage Manager

Public Storage; Milwaukee (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading self-storage company as a Property Manager, where you'll work independently across multiple locations. This role involves assessing customer needs, managing inventory, and ensuring the cleanliness and maintenance of facilities. Enjoy a flexible schedule with competitive pay and a comprehensive benefits package, including medical, dental, and performance-based bonuses. Be part of a recognized workplace that values career growth and diversity, making a positive impact in the self-storage industry.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with match

Paid Time Off

Sick Time

Flexible Spending

Mileage Reimbursement

Company Housing

Performance-Based Bonuses

Qualifications

• Experience in customer service or sales environments is essential.
• Valid driver's license required for travel between locations.

Responsibilities

• Manage multiple locations and assess customer storage needs.
• Conduct daily inspections and maintain cleanliness of facilities.

Skills

Customer Service

Sales

Communication

Job description

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $15.00 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside.
• We assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent.
• Auditing cash drawers and making bank deposits are part of the daily business.
• We help keep our customers current with payments and make reminder and collection calls when required.

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds.
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris.

Qualifications

• Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
• Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!