Customer Service - Self Storage Manager

Public Storage; MIDDLETOWN (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Public Storage is seeking a Property Manager who can work independently across multiple locations in a customer-focused capacity. Responsibilities include daily inspections of storage units, managing customer service inquiries, and ensuring the facilities remain inviting and functional. The ideal candidate should possess strong customer service skills and a valid driver's license, enabling them to travel between sites. Join a recognized leader in the self-storage industry that values career growth and diversity.

Benefits

Flexible and Full-Time Schedules

Medical, Dental, Vision, 401k with match

Company paid life and accidental death insurance

Mileage reimbursement for travel

Performance-based bonuses

Qualifications

• Experience in customer service and sales.
• Valid driver's license and vehicle for travel.
• Ability to lift/move items up to 35 pounds.

Responsibilities

• Conduct daily inspections of storage units and maintain inventory.
• Assist customers with their storage needs and suggest supplies.
• Make reminder and collection calls to current customers.

Skills

Customer Service

Sales

Job description

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $14.00 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!
Public Storagewas recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as havingBest Career Growth, ranked us in theTop 5% for Work Culture,and in theTop 10% for Diversity and Inclusion.

Apply Nowfor an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!