Customer Service - Self Storage Manager

Public Storage; Mesquite (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A national company seeking a Property Manager who excels in customer service and sales. Responsibilities include customer assessments, daily inspections of storage units, and maintaining property cleanliness. Candidates should have a valid driver's license and be ready to travel between locations.

Benefits

Mileage reimbursement available

Qualifications

• Experience in customer service and sales from retail or service environments is essential.
• Valid driver’s license and personal vehicle are required for the job.

Responsibilities

• Manage customer storage needs and make sales recommendations.
• Conduct daily inspections of storage units and maintain property cleanliness.
• Audit cash drawers and handle payment collections.

Skills

Customer Service

Sales

Maintenance

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements :

• Ability to transport lift / move items weighing up to 35 pounds
• Our property managers should be able to walk in / around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks : including sweeping / mopping interior areas and maintain exterior grounds / curb appeal clean and free of debris.

Qualifications

Experience : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation : Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and / or while conducting other work-related business. (mileage reimbursement available)