Customer Service - Self Storage Manager

Public Storage; Laurel (MD); On-site; Full time

Job summary

Join a leading self-storage company as a Property Manager, where you'll work independently across multiple locations. This role involves assessing customer needs, conducting unit inspections, and maintaining property standards. Enjoy flexible full-time schedules, a competitive hourly wage, and a comprehensive benefits package including medical, dental, and 401k options. If you thrive in a customer-focused environment and are ready to take on a dynamic role, apply now to be part of our award-winning team!

Benefits

Medical, Dental, Vision

401k with match

Paid time off

Sick time

Flexible schedules

Mileage reimbursement

On-site company housing

Performance-based bonuses

Qualifications

• Experience in customer service centered sales environments.
• Valid driver's license required.

Responsibilities

• Manage multiple property locations independently.
• Conduct daily inspections and audits of storage units.
• Make collection calls and maintain customer payment records.

Skills

Customer Service

Sales

Job description

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $17.15 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!
Public Storagewas recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as havingBest Career Growth, ranked us in theTop 5% for Work Culture,and in theTop 10% for Diversity and Inclusion.

Apply Nowfor an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

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