Customer Service - Self Storage Manager

Publicstorage; Kaneohe (HI); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple locations in Hawaii. You will assess customer storage needs, suggest packing supplies, and help renters choose solutions that fit their space and budget.

Daily responsibilities include unit inspections to ensure readiness, cash drawer audits, bank deposits, and assisting customers with payments. Occasional outdoor work and driving between sites are part of the role.

Qualifications

• Experience in customer service centered sales environments such as retail or hospitality.
• Must have a valid driver's license and access to own vehicle.
• Physically able to perform lifting up to 35 pounds and work outdoors half the time.

Responsibilities

• Assess customer storage needs and recommend packing and moving supplies.
• Inspect storage units daily to verify inventory and readiness to rent.
• Audit cash drawers and handle bank deposits as part of daily duties.
• Assist customers with payments and perform reminder/collection calls when required.

Skills

Customer service

Sales experience

Communication

Driver's license

Job description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside

We assess customer storage needs and make suggestions, including selling packing and moving supplies

Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent

Auditing cash drawers and making bank deposits are part of the daily business

We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

• Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

• Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.