Customer Service - Self Storage Manager

Publicstorage; Honolulu (HI); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Storage in Honolulu is seeking a Property Manager who can work independently at multiple locations, performing daily inspections, helping customers, and handling payments. Responsibilities include selling packing supplies, maintaining curb appeal, and coordinating between sites.

Candidates with customer service or sales experience, a valid driver's license, and the ability to work outdoors are encouraged to apply; mileage reimbursement is available.

Qualifications

• Experience in customer service centered sales environments.
• Ability to transport items and work outdoors up to 50% of time.
• Valid driver's license and access to vehicle.
• Able to inspect and maintain storage units and conduct cash handling.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Perform daily inspections and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Assist with payments reminders and collections.

Skills

Customer service

Sales experience

Cash handling

Valid driver's license

Job description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside

We assess customer storage needs and make suggestions, including selling packing and moving supplies

Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent

Auditing cash drawers and making bank deposits are part of the daily business

We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

Ability to transport lift/move items weighing up to 35 pounds

Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.

Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.