Customer Service - Self Storage Manager

Public Storage; Howell Township (NJ); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Full-time benefits including medical, dental, and vision

401(k) with match

Flexible work schedules

Performance-based bonuses

Job summary

Public Storage located in Howell Township, New Jersey, is hiring for a position that offers $18.00 per hour. This is an excellent opportunity for individuals seeking flexible work schedules. Responsibilities include assessing customers’ needs, performing inspections, and managing payments.

The ideal candidate will have a customer service background and must possess a valid driver's license to travel between properties. Join our team and enjoy full-time benefits while working in a supportive environment!

Qualifications

• Experience in customer service or sales environments.
• Valid driver's license required.
• Ability to work independently at multiple locations.

Responsibilities

• Work independently at multiple locations, inside and outside.
• Assess customers’ storage needs and sell packing supplies.
• Perform daily storage unit inspections.

Skills

Customer service skills

Sales abilities

Ability to lift/move items

Job description

Overview

Public Storage is the self‑storage industry leader and we are hiring now!

Earn $18.00 per hour.

Benefits

Total rewards package available to our team:

• Flexible and full‑time schedules between 9:30 a.m. and 6 p.m. (weekends until 5 p.m.)
• Workers averaging 20+ hours are eligible for full‑time benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flex spending. Company‑paid life, accidental death insurance, and other benefits are also provided.
• Exclusive vendor discounts.
• Mileage reimbursement is provided when traveling between properties or other work‑related tasks.
• Property managers can earn performance‑based bonuses.

Responsibilities

• Work independently at multiple locations, spending time inside and outside.
• Assess customers’ storage needs and make suggestions, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent.
• Audit cash drawers and make bank deposits as part of the daily business.
• Help customers stay current with payments and make reminder and collection calls when required.

Physical Requirements

• Ability to lift/move items weighing up to 35 pounds.
• Walk and move around facilities for up to 50% of time in outdoor environments, including climbing stairs and opening large doors.
• Perform cleaning and daily maintenance tasks, such as sweeping/mopping interior areas and maintaining exterior grounds/curb appeal, clean and free of debris.

Experience

Successful candidates come from various customer‑service centered sales environments, including retail, restaurant, fast food, or other service‑based companies.

Transportation

We require a valid driver’s license and employees to use their own vehicle to travel between work locations and/or conduct other work‑related business. Mileage reimbursement is available.

About Us

Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having best career growth, ranked us in the top 5% for work culture and in the top 10% for diversity and inclusion.