Customer Service – Self Storage Manager

Public Storage; Howell Township (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading self-storage company where you can thrive in a supportive environment! This role offers flexible full-time schedules, competitive pay, and a comprehensive benefits package including medical, dental, and 401k. You'll have the opportunity to work independently across multiple locations, assisting customers with their storage needs while also enjoying performance-based bonuses. With a strong commitment to employee growth and a culture of inclusivity, this is a fantastic opportunity to develop your career in a dynamic and rewarding industry. Don't miss your chance to be part of the #1 team in self-storage!

Benefits

Flexible Schedules

Medical Benefits

Dental Benefits

Vision Benefits

401k with Match

Paid Time Off

Mileage Reimbursement

Company Housing

Performance-Based Bonuses

Exclusive Vendor Discounts

Qualifications

• Experience in customer service or sales environments is preferred.
• Valid driver’s license required for travel between locations.

Responsibilities

• Assess customer storage needs and suggest appropriate solutions.
• Perform daily inspections of storage units and maintain cleanliness.
• Handle cash transactions and manage bank deposits.

Skills

Customer Service

Sales Skills

Physical Stamina

Education

High School Diploma

Tools

Vehicle

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $15.50 Per Hour

Total Rewards package available to our team:

• Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
• Opportunity to earn performance-based bonuses!
• Work independently at multiple locations; spending time both inside and outside
• Assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability
• Auditing cash drawers and making bank deposits
• Help keep customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport/lift/move items weighing up to 35 pounds
• Ability to walk in/around facilities spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors.
• Perform cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintaining exterior grounds clean and free of debris.

Experience: Successful candidates come from a variety of customer service-centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (Mileage reimbursement available)

More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

About the company

Public Storage built its first self-storage facility in 1972. Today we’re the nation’s largest self-storage provider and we couldn’t have done it without the support and dedication of all our team members.