Customer Service - Self Storage Manager

Public Storage; Houston (TX); On-site; Full time

Job summary

A leading company in self-storage is hiring for a role that involves working independently at multiple locations, assessing customer needs, and managing payments. Candidates with experience in customer service or retail are encouraged to apply. The position offers flexible scheduling and a comprehensive benefits package.

Benefits

Medical, Dental, Vision

401k with match

Paid time off

Sick leave

Mileage reimbursement

On-site company housing

Performance-based bonuses

Qualifications

• Experience in customer service, retail, restaurant, or service industries.

Responsibilities

• Assess customer storage needs and suggest solutions.
• Conduct daily storage unit inspections.
• Manage customer payments and make collection calls.

Skills

Customer Service

Sales

Job description

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Company Description

Hiring Now!

Our Benefits

Total Rewards package available to our team:

• Flexible and Full-Time Schedules between 9:30am and 6pm (weekends until 5pm)
• Eligibility for Full-time Benefits after working an average of 20+ hours, including:
• Medical, Dental, Vision, 401k with match, paid time off, sick leave, and flex spending
• Company paid life and accidental death insurance, plus exclusive vendor discounts
• Mileage reimbursement for travel between properties or work-related tasks
• On-site company housing at many locations (performance and tenure required)
• Performance-based bonuses for Property Managers

Company Description

Public Storage is the industry leader in self-storage and is Hiring Now!

Earn $13.50 Per Hour

Our Benefits

Total Rewards package available to our team:

• Flexible and Full-Time Schedules between 9:30am and 6pm (weekends until 5pm)
• Eligibility for full benefits after 20+ hours, including:
• Medical, Dental, Vision, 401k with match, paid time off, sick leave, and flex spending
• Mileage reimbursement for travel between properties or work-related tasks
• On-site company housing at many locations (performance and tenure required)
• Performance bonuses for Property Managers

Job Description

• Work independently at multiple locations, both indoors and outdoors
• Assess customer storage needs and suggest solutions, including selling packing and moving supplies
• Conduct daily storage unit inspections to ensure inventory and availability
• Audit cash drawers and make bank deposits
• Manage customer payments, send reminders, and make collection calls

Physical Requirements

• Transport items weighing up to 35 pounds
• Walk in and around facilities, including climbing stairs and opening large doors, spending up to 50% of time outdoors
• Perform cleaning and maintenance tasks, including sweeping, mopping, and groundskeeping

Qualifications

Experience: Candidates from customer service, retail, restaurant, or service industries are suitable.

Transportation: Must have a valid driver’s license and own vehicle; mileage reimbursement available.

Additional Information

Public Storage is recognized as a Great Place to Work, with awards for career growth, work culture, diversity, and inclusion.

Apply now to join our team!