Customer Service - Self Storage Manager

Public Storage; Federal Way (WA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with match

Paid time off

Sick time

Mileage reimbursement

Performance-based bonuses

Job summary

Public Storage is hiring Property Managers to oversee multiple storage locations in Federal Way, Washington. This role requires managing customer storage needs, performing inspections, and handling cash processes. Candidates should have customer service experience and a valid driver’s license.

Flexible full-time schedules are offered, alongside a total rewards package including benefits for eligible team members. Additional perks include mileage reimbursement and performance-based bonuses.

Qualifications

• Experience in customer service or sales preferable.
• Valid driver's license required for traveling between locations.

Responsibilities

• Manage multiple storage locations independently.
• Inspect storage units and confirm availability.
• Make reminder and collection calls to customers.
• Perform cleaning and maintenance tasks at facilities.

Skills

Customer service

Sales experience

Ability to lift 35 pounds

Valid driver’s license

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $20.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)