Customer Service - Self Storage Manager

Public Storage; Covina (CA); On-site; Full time

Job summary

Join a leading self-storage company as a Property Manager, where you'll work independently at multiple locations, assist customers, and manage cash deposits. Enjoy flexible scheduling and a comprehensive benefits package, including medical and performance-based bonuses. Ideal candidates will have customer service experience and a valid driver's license.

Benefits

Medical, Dental, Vision

401k with match

Paid time off

Mileage reimbursement

Performance-based bonuses

Qualifications

• Experience in customer service, retail, restaurant, or service industries.

Responsibilities

• Work independently at multiple locations and assist customers.
• Perform daily storage unit inspections and manage cash deposits.
• Process payments and conduct delinquent calls.

Skills

Customer Service

Sales

Job description

5 days ago Be among the first 25 applicants

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $17.75 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm)
• Employees become eligible for full-time benefits by working an average of 20+ hours, including:
• Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
• Company-paid life and accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Work independently at multiple locations, spending time both inside and outside
• Assess customer storage needs and suggest solutions, including selling packing and moving supplies
• Perform daily storage unit inspections to confirm inventory and availability
• Audit cash drawers and make bank deposits
• Assist customers with payments, including reminder and collection calls

Physical Requirements

• Transport items weighing up to 35 pounds
• Spend up to 50% of time outdoors, including climbing stairs and opening large doors
• Perform cleaning and maintenance tasks, such as sweeping and mopping interior areas and maintaining exterior grounds

Qualifications

Experience: Candidates from customer service, retail, restaurant, or service industries

Transportation: Valid driver’s license and own vehicle required; mileage reimbursement available

Additional Information

Public Storage is recognized as a Great Place to Work and values diversity and career growth. Apply now to join the #1 team in the self-storage industry!

Property Manager Responsibilities

• Drive to multiple properties, handle cash deposits
• Work independently, open/close facilities, assist customers, manage assets, access sensitive information, resolve issues, complete lease agreements
• Process payments, conduct delinquent calls, execute lien sales, coordinate with auction vendors

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: Retail

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