Customer Service - Self Storage Manager

Public Storage; Burien (WA); On-site; USD 40,000 - 45,000; Full time

Job summary

Public Storage is seeking a Property Manager to oversee multiple locations, ensuring customer satisfaction and operational efficiency. This role involves a mix of indoor and outdoor work, from inspecting units to handling payments and maintaining property cleanliness. The position offers a flexible schedule with full-time benefits and performance-based bonuses.

Benefits

Flexible and Full-Time Schedules

Health Benefits (Medical, Dental, Vision)

401k with match

Paid time off

Company paid life insurance

Mileage reimbursement

Exclusive vendor discounts

On-site company housing

Qualifications

• Experience in customer service and sales environments.
• Must have a valid driver's license and use own vehicle.

Responsibilities

• Work independently across multiple locations.
• Conduct daily storage unit inspections.
• Make payment reminder calls when necessary.

Skills

Customer Service

Sales

Communication

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $20.50 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

• Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
• Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

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About the company

Public Storage built its first self-storage facility in 1972. Today we’re the nation’s largest self-storage provider and we couldn’t have done it without the support and dedication of all our team-members.

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