Customer Service - Self Storage Manager

Public Storage; Hamilton (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Storage is seeking Property Managers to operate across multiple sites, combining customer service with sales of packing and moving supplies. You will conduct daily inspections, confirm unit availability, and help customers manage payments while handling cash duties and collections as needed.

The role requires a valid driver’s license and the ability to travel between locations, with mileage reimbursement provided.

Qualifications

• Experience in customer service oriented sales environments (retail, restaurant or service industry).
• Ability to work independently at multiple locations, indoors and outdoors.
• Must be able to transport items up to 35 pounds.
• Valid driver’s license and own vehicle to travel between locations (mileage reimbursement available).

Responsibilities

• Work independently at multiple locations, indoors and outdoors.
• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist customers with payments and make reminder/collection calls when required.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)