Customer Service Security Officer

Allied Universal; Columbus (GA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Customer Service Patrol in Columbus, GA to serve and safeguard clients across industries. You will conduct routine unarmed patrols, maintain a visible presence, and support access-control and security procedures while delivering professional customer service.

The role offers full-time hours, a competitive pay rate of $16.78 per hour, and opportunities to grow with a team that values safety, integrity, and collaboration in a dynamic, supportive

Qualifications

• At least 1 year of armed security, law enforcement, or military experience.
• High school diploma or equivalent required.
• Background check and drug screen will be conducted.

Responsibilities

• Provide customer service by carrying out site-specific security-related procedures, policies, and/or emergency response activities.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established site protocols.
• Conduct regular and random unarmed patrols of the facility, perimeter, access points, and restricted areas to help identify unusual conditions.
• Monitor access control points and visitor activity in accordance with aerospace and defense location requirements.
• Document observations, incidents, and patrol activities accurately and promptly, and communicate relevant information to site leadership.

Skills

Customer service

Communication skills

Attention to detail

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Patrol in Columbus, GA, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. As an Unarmed Patrol Officer at an aerospace and defense location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support access-control and security-related procedures. You will provide professional customer service, communicate clearly with employees and visitors, and respond to concerns with integrity. Join Allied Universal’s agile, reliable, innovative team, where a caring culture and teamwork put people first.

Position Type: Full Time

Pay Rate: $16.78 / Hour

Job Schedule:

Day	Time
Mon	05:30 AM - 05:30 PM
Tue	05:30 AM - 05:30 PM
Fri	05:30 AM - 05:30 PM

What You'll Do:

• Provide customer service by carrying out site-specific security-related procedures, policies, and/or emergency response activities.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established site protocols.
• Conduct regular and random unarmed patrols of the facility, perimeter, access points, and restricted areas to help identify unusual conditions.
• Monitor access control points and visitor activity in accordance with aerospace and defense location requirements.
• Document observations, incidents, and patrol activities accurately and promptly, and communicate relevant information to site leadership.

Minimum Requirements:

• Possess at least 1 year of armed security-related, law enforcement, and/or military experience.
• Ability to lift more than 20 pounds is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.