Customer Service & Sanitation Associate

SBM Management Services, LP; Gallatin (TN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Benefits package

Job summary

SBM Management Services, LP is seeking a Customer Service Representative focused on cleanliness and sanitation. This role supports daily janitorial duties, operates cleaning equipment, and collaborates with a team to ensure safe, compliant facilities.

Key requirements include no formal education requirement with 3–6 months training, potential forklift certification, and bilingual ability a plus. The position offers a daytime schedule, pay between $16 and $17 per hour, and comprehensive benefits.

Qualifications

• No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
• May be required to have a valid driver’s license.
• Completed all safety and task training certification.
• Bilingual a plus
• Ability to read and interpret instructions, procedures, manuals, and other documents
• Strong verbal and written communication skills.
• Knowledge of cleaning methods and equipment and willing to share with team.
• Knowledge of the upkeep and care of the cleaning equipment.
• Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Responsibilities

• Perform janitorial duties.
• Perform all duties listed on the daily schedule.
• Operate motorized cleaning equipment.
• Maintain daily upkeep of assigned area.
• Report incidents and hazardous conditions to supervisor.
• Comply with safety rules, policies, and procedures.
• Perform work assignments in a team with other employees.
• Perform repetitive tasks.
• Maintain clean work area.
• Follow all protocols, company procedures, policies, and rules.
• Take direction and respond to supervision.
• Talk with lead, supervisor, co-workers, managers, and customers in a professional manner.
• Fill in during staff shortage.
• Support shift lead in completing punch-list items.
• Use proper personal protective equipment.
• Present a professional appearance and conduct.
• Understand customer service and satisfaction.
• Understand reporting systems, and of the environment.

Skills

Bilingual

Verbal communication

Written communication

Reading instructions

Safety awareness

Teamwork

Customer service

Education

No formal education required

3–6 months training or experience preferred

Driver's license may be required

Tools

Cleaning equipment operation

Forklift certification

Job description

SBM Management Services, LP is seeking a Customer Service Representative focused on cleanliness and sanitation. This role supports daily janitorial duties, operates cleaning equipment, and collaborates with a team to ensure safe, compliant facilities.

Key requirements include no formal education requirement with 3–6 months training, potential forklift certification, and bilingual ability a plus. The position offers a daytime schedule, pay between $16 and $17 per hour, and comprehensive benefits.