Customer Service & Sales Representative - Full-Time or Part-Time

Midwestern Wheels Inc.; Green Bay (WI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid training

Paid Time Off from day one

Holiday and Birthday Pay

Medical, dental, vision, life, and/dis

401(k) with company match

Employee discounts on rentals

Free parking

EAP access

Job summary

Midwestern Wheels, Inc. in Wisconsin is seeking a friendly, sales‑oriented Customer Service Associate to deliver a best‑in‑class guest experience and promote upgrades and additional services.

You’ll engage customers, answer questions, and work with the team to keep operations running smoothly, including evenings and weekends. Prior sales or retail experience is a plus, but not required.

Qualifications

• Customer service experience preferred but not required.
• Strong communication and interpersonal skills.
• Goal-driven with ability to meet sales targets.
• Willingness to work evenings and weekends.

Responsibilities

• Deliver outstanding customer service by engaging with customers and providing recommendations.
• Identify renters’ needs and recommend relevant upgrades and services.
• Assist with daily operations while representing the brand with professionalism.
• Collaborate with team to keep operations running smoothly and enhance guest experience.
• Take on additional responsibilities as needed; learn, grow, and impact outcomes.

Skills

Customer service

Sales mindset

Communication

Team player

Flexible shifts

Driver's license

Tools

Reservation software

Job description

Description

This isn’t your typical 9–5 job—every day is different! If you enjoy working with people, thrive in a fast-paced environment, and are motivated by sales success, this is an exciting opportunity to grow your career while delivering a Best-in-Class experience to our customers!

What You’ll Do:

• Delivering outstanding customer service by engaging with customers, answering questions, and providing knowledgeable recommendations
• Showcase your passion for sales by identifying renters’ needs and recommending relevant upgrades and additional services
• Assist with daily operations while representing the brand with professionalism and integrity
• Work collaboratively with your team to keep operations running smoothly and create the best possible guest experience
• Take on additional responsibilities as needed—every day brings new opportunities to learn, grow, and make an impact

What We’re Looking For:

• Professional, outgoing, and friendly personality
• Assertive, self-motivated, and results-oriented mindset
• Previous experience in customer service, retail, or related fields
• Previous sales experience is a plus, but not required
• Strong communication and interpersonal skills
• Goal-driven attitude with the ability to meet or exceed sales targets
• Team player willing to jump in wherever needed
• Willingness to work a variety of shifts including evenings and weekends
• Valid Wisconsin driver’s license

Compensation & Benefits:

• Total earning potential: $50,000–$60,000 per year
  (Hourly base pay plus uncapped incentive bonuses for sales upgrades and additional services)
• Pay differential for nights and weekends
• Paid Time Off (PTO) that begins accruing from day one for eligible full- and part-time employees
• Holiday and Birthday Pay
• Comprehensive benefits package for full-time employees, including:
  • Medical, dental, vision, life, and disability insurance
• 401(k) retirement plan with a generous company match
• Employee discounts, including car rentals and Avis/Budget vehicle purchases
• Access to an Employee Assistance Program (EAP)
• Free parking
• Paid training

About us:

Midwestern Wheels, Inc. is a proud licensee of Avis Budget Group, a leading provider of mobility solutions including Avis, Budget and Budget Truck brands. With over 65 years of experience and locations throughout Wisconsin, we are committed to delivering outstanding service and creating exceptional customer experiences. We have a loyal customer base because we truly care about our customers!

At Midwestern Wheels, our culture sets us apart! Our employees are essential to our mission and are treated like part of the Midwestern Wheels family. We offer a supportive, respectful, and team-oriented workplace and invest in your success with training, professional development, and recognition for your hard work.

Requirements

• Previous sales experience is beneficial but not required.
• Utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting.
• Demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, colleagues, and management.
• Basic computer proficiency, including the ability to use email and reservation software.
• Strong problem-solving and conflict resolution skills.
• Minimum age of 18 and a valid driver's license with a good driving record.