Customer Experience & Sales Pro - Car Rentals

Midwestern Wheels Inc.; Northern (KY); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Total earnings potential

Paid time off

Holiday pay

Medical insurance

Dental insurance

Vision insurance

401(k) match

Employee discounts

EAP

Free parking

Paid training

Job summary

Midwestern Wheels, Inc. is a leading Avis Budget Group licensee operating car rental locations across Wisconsin, delivering best-in-class customer experiences.

We seek a dynamic team member who thrives in a fast-paced, sales-driven environment and is passionate about helping customers find the right rental options. The role emphasizes customer engagement, upselling upgrades, and collaborating with a supportive team to ensure an exceptional guest experience, with competitive compensation and

Qualifications

• Professional, outgoing personality.
• Assertive, self-motivated, results-oriented mindset.
• Previous sales or customer service experience is beneficial but not required.
• Strong communication and interpersonal skills.
• Minimum age 18 with a valid driver’s license (Wisconsin).

Responsibilities

• Deliver outstanding customer service by engaging with customers, answering questions, and providing knowledgeable recommendations.
• Identify renters’ needs and recommend relevant upgrades and additional services.
• Assist with daily operations while representing the brand with professionalism and integrity.
• Collaborate with your team to keep operations running smoothly and create the best guest experience.
• Take on additional responsibilities as needed—every day brings new opportunities to learn, grow, and make an impact.

Skills

Customer service orientation

Sales aptitude

Communication skills

Team player

Flexible scheduling

Tools

Reservation software

Job description

Midwestern Wheels, Inc. is a leading Avis Budget Group licensee operating car rental locations across Wisconsin, delivering best-in-class customer experiences.

We seek a dynamic team member who thrives in a fast-paced, sales-driven environment and is passionate about helping customers find the right rental options. The role emphasizes customer engagement, upselling upgrades, and collaborating with a supportive team to ensure an exceptional guest experience, with competitive compensation and