Customer Service Sales Representative

Rg Management Group Inc; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A growing company in Dallas seeks a Customer Service & Sales Representative. In this role, you'll assist customers, recommend products, and ensure satisfaction while meeting sales goals. Ideal candidates will have strong communication skills and a proactive attitude towards customer service.

Qualifications

• Previous experience in customer service, retail, or sales preferred.
• Basic computer skills and attention to detail.

Responsibilities

• Respond to customer inquiries via phone, email, and in person.
• Build and maintain positive relationships with customers.
• Meet or exceed daily and weekly performance goals.

Skills

Communication

Active Listening

Sales Skills

Customer Service

Education

High school diploma or equivalent

Job description

Job Type: Full-time Compensation: $17–$20/hour + performance-based bonuses

About Us: We pride ourselves on delivering outstanding service and customized solutions to our clients. We're a growing company that values strong communication, teamwork, and professional growth. We’re currently looking for motivated individuals to join our team in a dual customer service and sales capacity.

Job Summary: The Customer Service & Sales Representative plays a key role in assisting customers while also identifying opportunities to recommend products or services that best fit their needs. If you enjoy helping people and are comfortable with consultative selling, this role could be a great fit.

Responsibilities:

Respond to customer inquiries via phone, email, and in person

Provide information about our services and help customers make informed decisions

Build and maintain positive relationships with new and existing customers

Educate customers on promotions, offers, and product/service benefits

Maintain accurate records of customer interactions and sales

Meet or exceed daily and weekly service and sales performance goals

Collaborate with team members to improve processes and customer satisfaction

Qualifications:

High school diploma or equivalent required

Previous experience in customer service, retail, or sales preferred

Excellent communication and active listening skills

Comfortable recommending products/services based on customer needs

Goal-oriented with a positive and professional attitude

Basic computer skills and attention to detail