Customer Service & Sales Associate — Growth Path

Express Wash Concepts LLC; Hilliard (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Pay increases tied to training

Recognition programs

Ongoing training and development

Unlimited Wash Club membership

50% off retail items

Company-provided uniforms

Paid vacation

Job summary

Express Wash Concepts LLC is hiring a Team Member at our Hilliard, OH location. You will deliver outstanding customer service, engage customers, and upsell Unlimited Wash Club memberships while promoting our eco-friendly car wash services.

You'll participate in training, enjoy company perks like paid vacation and uniforms, and have opportunities to advance into leadership roles as you grow with one of the region's fastest-growing, award-winning companies.

Qualifications

• High school diploma or equivalent required or in progress.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site in a fast-paced environment.
• Outdoor work in all weather conditions; lift up to 25 lbs.
• Positive attitude, professional appearance, safety compliance.

Responsibilities

• Provide exceptional customer service and engage customers.
• Educate about the Unlimited Wash Club and upsell products.
• Greet customers and exceed expectations with strong first impressions.
• Perform quality checks and ensure 100% satisfaction.
• Operate basic retail equipment (computer, POS, etc.).
• Pitch memberships and learn wash process for knowledge growth.
• Handle escalations calmly and follow safety protocols.

Skills

Customer service

Sales skills

Upselling

Flexible hours

Education

High school diploma or equivalent

Tools

POS system

Job description

Express Wash Concepts LLC is hiring a Team Member at our Hilliard, OH location. You will deliver outstanding customer service, engage customers, and upsell Unlimited Wash Club memberships while promoting our eco-friendly car wash services.

You'll participate in training, enjoy company perks like paid vacation and uniforms, and have opportunities to advance into leadership roles as you grow with one of the region's fastest-growing, award-winning companies.