Customer Service & Sales Associate

LINE-X® LLC; Grain Valley, Northern (MO, KY); Hybrid; USD 21,000 - 23,000; Part time

Benefits offered by this job

Branded LINE-X shirts provided

Employee discount

Product and system training provided

Growth opportunity with the business

Job summary

LINE-X of Grain Valley is seeking a personable, dependable Customer Service & Sales Associate to join our team in Grain Valley, MO. The part-time role focuses on delivering prompt showroom service, answering inquiries and guiding customers through LINE-X options.

No automotive experience required; training is provided. The position offers a weekday daytime schedule with potential for Saturdays and growth into full-time as the business expands.

Qualifications

• Must be 18 years or older.
• Dependable and punctual.
• Friendly, professional, and comfortable talking with customers.
• Strong verbal and written communication skills.
• Professional phone etiquette.
• Organized and able to manage multiple priorities.
• Comfortable using computers and learning new systems.
• Able to work independently and take initiative.

Responsibilities

• Greet customers and provide a friendly, professional showroom experience.
• Answer incoming calls and respond to customer questions.
• Respond promptly to online, phone, email and other customer leads.
• Gather customer, vehicle and project information needed for quotes.
• Schedule appointments and product installations.
• Learn LINE-X products and services and help customers understand their options.
• Provide estimates and sales support using established pricing and processes.
• Follow up with customers regarding leads, estimates and appointments.
• Enter and maintain customer, lead and appointment information in Shopmonkey.
• Process customer payments and assist with checkout.
• Communicate scheduling and technical questions to the owner/operator.
• Keep the showroom, front counter and customer areas clean and presentable.
• Keep brochures, displays and product information stocked and organized.
• Assist with general administrative tasks as needed.

Skills

Customer service

Sales

Communication

Organization

Front-of-house

Cash handling

Education

High school diploma or equivalent

Tools

Shopmonkey

Job description

Customer Service & Sales Associate

Grain Valley, MO

Part Time

September 17, 2026

Customer Service & Sales Associate - Part Time

LINE-X of Grain Valley | Grain Valley, MO

Pay: $15.00-$17.00/hour, based on experience

Schedule: Tuesday-Friday, 7:30 a.m.-3:30 p.m. (approximately 32 hours/week)

Additional Hours: Optional Saturday hours may be available

Start Date: Hiring immediately for our October 6 opening

Growth Opportunity: Potential to grow into a full-time position as the business grows

ABOUT THE ROLE

We're looking for someone who is dependable, personable, organized and comfortable taking initiative. As our primary front-of-house team member, you'll help make sure customers receive prompt, friendly service whether they walk into the showroom, call us or submit an online inquiry.

Our owner/operator will often be working in the shop completing installations and spray-on applications, so we're looking for someone who can confidently manage the front of the business and recognize what needs attention without constant direction.

Automotive experience is not required. We'll train you on LINE-X products, services and systems.

WHAT YOU'LL DO

• Greet customers and provide a friendly, professional showroom experience
• Answer incoming calls and respond to customer questions
• Respond promptly to online, phone, email and other customer leads
• Gather customer, vehicle and project information needed for quotes
• Schedule appointments and product installations
• Learn LINE-X products and services and help customers understand their options
• Provide estimates and sales support using established pricing and processes
• Follow up with customers regarding leads, estimates and appointments
• Enter and maintain customer, lead and appointment information in Shopmonkey
• Process customer payments and assist with checkout
• Communicate scheduling, customer needs and technical questions to the owner/operator
• Keep the showroom, front counter and customer areas clean, organized and presentable
• Keep brochures, displays and product information stocked and organized
• Assist with general administrative tasks as needed

WHAT WE'RE LOOKING FOR

• Must be 18 years of age or older
• Dependable and punctual
• Friendly, professional and comfortable talking with customers
• Strong verbal and written communication skills
• Professional phone etiquette
• Organized and able to manage multiple prioritiesComfortable using computers and learning new systems
• Able to work independently and take initiative
• Willing to learn LINE-X products, services and processes
• Previous customer service, retail, receptionist, administrative or sales experience is preferred, but not required
• High school diploma or equivalent preferred

COMPENSATION & PERKS

• $15.00-$17.00/hour, based on experience
• Consistent weekday daytime schedule
• Optional Saturday hours may be available
• Potential for additional hours and full-time employment as the business grows
• Branded LINE-X shirts provided
• Employee discount
• Product and system training provided
• Opportunity to join a new locally owned business from the beginning and grow with us

ABOUT LINE-X OF GRAIN VALLEY

LINE-X of Grain Valley is a locally owned and operated LINE-X franchise opening October 6. In addition to LINE-X spray-on protective coatings and truck bedliners, we offer truck accessories and installation services including tonneau covers, step bars, suspension upgrades, towing and hitch products, lighting, commercial and fleet upfitting, and more.

We're building our business around quality work, dependable service and a straightforward customer experience. We're looking for someone who wants to help us build that reputation from day one.